Find answers to common questions about Citera, our features, pricing, and how we can help streamline your research process.
Citera is an AI-powered citation and research assistant that helps students, researchers, and academics generate accurate citations, find credible sources, and manage bibliographies efficiently.
Citera uses advanced AI algorithms to analyze your content, automatically generate citations in various formats, suggest relevant academic sources, and help organize your references.
We offer a free plan with basic features and limited usage. For advanced capabilities and higher usage limits, we have affordable paid plans starting at $9/month.
Yes! You can upgrade, downgrade, or cancel anytime. Changes take effect immediately, and we'll prorate any differences in billing.
We accept all major credit cards, PayPal, and in some regions, bank transfers. All payments are processed securely through Stripe.
You can cancel your subscription at any time from your account settings. After cancellation, you'll retain access until the end of your billing period.
We support all major citation styles including APA, MLA, Chicago, Harvard. Our AI continuously learns new formats based on user needs.
We support DOCX and PDF files for document uploads, and any academic URL for link-to-citation functionality.
Our AI maintains 99.9% format accuracy across all major citation styles, with human-reviewed templates and continuous improvement based on user feedback.
Absolutely. We use end-to-end encryption and never share your research data with third parties. Your work remains confidential and protected.
We temporarily process your documents to generate citations but don't store them long-term unless you explicitly save them to your bibliography manager.
Only you have access to your research. We employ strict access controls and encryption to ensure your work remains private.
We offer email support with a 24-hour response time for all users. Premium users get priority support with a 4-hour response guarantee.
Yes! We have a comprehensive knowledge base with video tutorials, written guides, and example projects to help you get the most from Citera.
We love feature suggestions! You can submit ideas through our feedback portal, and our team reviews all requests regularly.